Documentation
Everything you need to set up AI-powered customer support. Get live in 20 minutes with our self-service platform.
What is Oxaide?
Oxaide is an AI customer support platform that answers 60% of your customer questions automatically. Deploy on your website, WhatsApp, and Instagram — your AI agent handles routine inquiries while your team focuses on what matters.
Quick Start Guide
Sign Up & Create Agent
Start your 14-day free trial. Create your first AI agent in under 2 minutes.
Add Knowledge
Point to your website, upload docs, or type in FAQs. AI learns everything.
Customize & Test
Set your brand voice, configure escalation rules, test conversations.
Deploy & Go Live
Copy-paste widget code or share your Help Portal link. Live in 20 minutes.
Deployment Options
Web Chat Widget
Floating chat bubble on your website. Copy-paste one line of code.
Self-serve • 2 minutesHelp Portal
Branded support center with shareable link. Perfect for email signatures.
Self-serve • Zero codeWhatsApp Business
Official Meta-approved integration. We handle verification and setup.
Scale plan or WhatsApp PilotInstagram DM
Automate Instagram direct messages. Included on all plans.
All plans • Self-serveCore Capabilities
Auto-Learning AI
Learns from your website, documents, and team conversations. Gets smarter every day.
Unified Team Inbox
All channels in one place. AI handles routine, team handles complex.
Human Escalation
Automatic handoff with full context when customers need human help.