Frequently Asked Questions
Security, Sovereignty, and Engagement Models.
Sovereignty & Security
Can I run Oxaide without internet?
Yes. The Airgap and Sovereign editions are designed for zero-egress environments. They run locally on your hardware (Apple Silicon or NVIDIA GPU) and do not "phone home".
Where is my data stored (Cloud Edition)?
You choose the residency region at deployment: US West (Oregon) or Singapore (SG). We guarantee strict data residency—your vectors never leave the selected region.
Do you train on my data?
No. Your data is used exclusively to populate your RAG Vector Index. We do not use customer data to train foundation models.
Verify & Audit
What is "Forensic Verification"?
Unlike standard AI that "guesses", Oxaide Verify checks every answer against a set of "Truth Documents" (Contracts, Statutes, Invoices). If it cannot find a definitive citation, it will result in a "Verification Failure" rather than hallucinating.
How does the "Principal-Led Audit" work?
For Oxaide Verify engagements, a Principal Architect works with you to define the "Truth Rules" (e.g., IM8 compliance clauses). We then configure the engine to enforce these rules. This is a high-touch, consultative pilot.
Commercials
What is the cost of the Airgap Edition?
Airgap licenses are sold on a per-seat annual basis. Contact sales for enterprise volume licensing.
Do you offer Pilots?
Yes. We offer fixed-cost Pilots for Verify (Custom Scope), Horizon ($35k), and Intake ($5,600). Pilots typically last 4 weeks and result in a production-ready proof of value.