What's New in Oxaide
We ship improvements every week. Here is what is new and how it helps your business capture more leads and support customers 24/7.
Ready to try these features?
Start your free trial - no credit card required.
December 2025
Portfolio Showcase System
✨ NEWLet your AI show off your work. Perfect for designers, agencies, and product businesses.
- •Rich portfolio cards with image galleries and lightbox viewer
- •AI-powered search: customers ask "show me modern designs" and see relevant work
- •Works across web chat, WhatsApp, and Instagram with channel-optimized formats
- •Easy management: upload images, set categories, and trigger descriptions
WhatsApp Interactive Messages
⚡ IMPROVEDSmarter, more engaging WhatsApp conversations that convert.
- •Interactive buttons and list menus for easier customer navigation
- •Typing indicators and read receipts for natural conversation flow
- •Channel-specific instruction overrides for platform-perfect responses
- •Smart response length optimization for mobile readability
Comprehensive Guides & Resources
✨ NEWLearn how to maximize your AI support setup.
- •WhatsApp Business API vs App comparison guides
- •CRM integration guides for HubSpot, Salesforce, Zoho, and Pipedrive
- •Industry-specific automation guides for maid agencies and more
Platform Improvements
⚡ IMPROVED- •Upgraded to GPT-5.1 for faster, more accurate responses
- •Unified limits system for clearer plan usage visibility
- •Improved inbox with Instagram and WhatsApp platform icons
- •Real-time session updates and conversation monitoring
November 2025
Meta Certified & Rebranded
- •Official Meta Certified Tech Provider for WhatsApp and Instagram Business API
- •Professional rebrand from AI Desk to Oxaide with new domain
- •60% automation guarantee on WhatsApp AI Pilot program
WhatsApp & Instagram Integration
- •Auto-registration for WhatsApp phone numbers - instant setup
- •24-hour conversation window indicators and session management
- •Token health monitoring with automatic notifications
- •Sentiment analysis and feedback detection in WhatsApp chats
Enhanced User Experience
- •Custom agent slugs for branded chat URLs (yourcompany.oxaide.com/chat/your-agent)
- •Widget URL rules - control where your chat widget appears
- •Focus mode for distraction-free inbox experience
- •Full-page chat layout with smart browser notifications
Partner & Enterprise Features
- •Partner application portal for resellers and agencies
- •Human escalation tool for AI-triggered support requests
- •Custom action redirects for advanced automation workflows
- •Milestone achievement emails to celebrate user progress
October 2025
Clean Architecture
- • Unified form system for lead capture
- • Streamlined error handling
- • Professional mobile navigation
Email Overhaul
- • 5 pre-built email sequences
- • Improved deliverability
- • 2025 best practices
Reliability
- • Fixed system message display
- • Better mobile accessibility
- • TypeScript-safe code
Developer Experience
- • Comprehensive documentation
- • Zero code duplication
- • Enhanced testing
September 2025
Performance
- • Unified UI components
- • Contextual loading states
- • Professional design system
Team Management
- • Admin override capabilities
- • Enterprise plan support
- • Improved permissions
Analytics
- • Shareable analytics links
- • Scraping notifications
- • Performance monitoring
AI Features
- • Agent theme colors
- • Better RAG accuracy
- • Image analysis support
Earlier Updates
▶August 2025 - Infrastructure & Speed
• Migrated to Cloudflare Workers for 40% faster global response times
• Zero cold starts with edge computing worldwide
• Upgraded to AI SDK v5 for better performance
• Fixed team management and invitation workflows
▶July 2025 - Agency Portal
• Comprehensive agency management system
• Create and manage AI agents for clients
• Multi-tenant dashboard with client organization
▶June 2025 - Business Inbox & Learning
• 3x faster database queries
• Reply to customer chats directly from inbox
• AI learns from your inbox replies automatically
• Improved mobile chat and email notifications
See These Features in Action
Start a free trial and experience how Oxaide can transform your customer support.