Oxaide
Oxaide Respond · WhatsApp · Web · 24/7

Capture Every Enquiry, Even While You Sleep

AI-powered intake that answers customer questions, qualifies leads, and routes urgent requests — all trained on your actual business knowledge.

Zero Missed Opportunities

Instant response · Lead qualification · Smart escalation to your team

✓ Live in 10 days · ✓ Trained on your SOPs · Secure & private

Agencies · Property Management · Engineering · Professional Services

AI
Oxaide Support
Online
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Enterprise Grade Security

Built for Privacy-First Enterprises

Enterprise-grade infrastructure with bank-level encryption. Your data is isolated, encrypted, and never trains public models.

Private Cloud Deployment
Role-Based Access Control
Zero-Training Policy
GDPR/PDPA Compliant
End-to-End Encryption
High Availability

Secured By Enterprise Infrastructure

Microsoft Azure
Cloudflare

Accelerated by Microsoft Azure · Secured by Cloudflare Edge

Enterprise Security Shield
Official WhatsApp & Instagram Partner
We handle the technical setup. You just start using it
AES-256 Encryption
PDPA Compliant
Business Security

Singapore PDPA compliant with TLS encryption, AES-256 data protection, row-level security, and audit logging

Engineered for Compliance-Heavy Operations

Singapore-Headquartered • Principal-Architected Deployments

OKAY2GO logistics and delivery - Oxaide customer
Weiken e-commerce platform - Oxaide customer
Latenx technology solutions - Oxaide customer
Vtiger CRM - Oxaide customer

Enterprise Experience

Singtel - Past AI project
SingHealth - Past AI project
Adecco - Past AI project
0%

Response automation

AI handles the routine questions

<0s

Average response time

Instant replies, 24/7

0 min

Setup to first reply

Go live in minutes, not weeks

Your customer data stays safe • Bank-level security • We take privacy seriously
Works in 40+ languages • Always online • Enterprise-grade reliability

How It Actually Works

You have better things to do than answer "What are your hours?" for the 50th time today

Knowledge Base
60%Auto-Resolved
40%Team Assist
1

It Learns Your Business

Connect your website, docs, or just tell it what you want customers to know. It reads everything and remembers, so you do not have to explain the same thing twice.

2

Customers Message You Anywhere

WhatsApp, Instagram, your website: wherever they reach out. One place to see everything, consistent answers everywhere.

60%

AI Answers the Easy Stuff

"What are your hours?" "Do you have this in stock?" "How do I book?" The questions you answer 50 times a day? AI handles them instantly. Even at 2am.

40%

You Handle What Matters

The tricky stuff: custom requests, complaints, complex orders. Goes to your team with the full conversation. You spend time on customers who actually need you.

It Gets Smarter Over Time

Every time your team answers something new, the AI learns it. Update your website? It knows. New product? It remembers. No training sessions required.

What You Get

Your nights and weekends back
Grow without hiring more staff
Happy customers who get instant answers
Never miss a lead again

"Zero-Leakage Tender Pipeline"

Each delayed RFQ response risks a $500k contract. Oxaide Intake ensures 100% capture rate for your complex operations.

Oxaide Respond

The Front Door to Your Knowledge Base

Oxaide Respond acts as the intelligent voice for your operations. It handles the volume so your technical team can focus on the complexity.

Secure Channel

WhatsApp and Web channels with full encryption.

Tender Capture

Ensure 100% RFQ capture rate during and after hours.

Regional Ops

Multilingual support for global supply chain coordination.

24/7 Triage

Instant technical answers and maintenance routing.

"All Intake channels (WhatsApp/Web) can be integrated directly into our Sovereign Engine for 100% data isolation."

"Verified Against Your Brain"

Oxaide Intake doesn't just "chat". It accesses your Sovereign Knowledge Base to verify technical specifications, SOPs, and certifications before answering.

120+

Answers improved last 7 days

95%

Response accuracy

24/7

Continuous learning window

40+

Supported languages

Ticket #1042
Via Email
U

What is your policy on data retention if we cancel our subscription?

We retain data for 30 days post-cancellation to allow for reactivation. After that, it is permanently deleted.

Learn from Every Conversation

Approved conversations instantly become reusable knowledge articles with scoring and privacy controls.

  • One-click extraction inside the team inbox
  • Quality scoring ensures accurate, on-brand responses
  • Automated embeddings keep answers blazing fast
ScheduledNext: 2m
oxaide.com
Product Knowledge Base
WAITING

Scheduled Website Updates

Configure weekly or daily scrapes to refresh product, pricing, and policy content across every channel.

  • Plan-aware schedules with completion email alerts
  • Manual "run now" for changes that cannot wait
  • Full history and approvals inside the Oxaide console
Team Collaboration

One Inbox for WhatsApp, Instagram, and Web. Stop Tab-Switching

You cannot easily build this yourself: a unified inbox across 3 channels, with AI handling routine questions and seamless human escalation.

Most “chatbot builders” give you web chat only. WhatsApp and Instagram require Meta verification, template approvals, and maintaining 3 different APIs. We handle all of it.

Oxaide - Team Inbox

Inbox

4
J

Jessica Lee

Yesterday

Yes, all Pro plans come with...

S

Sarah Chen

10:42 AM

Yes, we offer worldwide...

M

Mike Ross

9:30 AM

Glad you liked it! Shoot...

Open
Do you ship to Singapore?
10:42 AM
Yes, we offer worldwide shipping including Singapore.
10:42 AM

Press ⌘ Enter to send

All Messages, One Place

Every conversation from WhatsApp, Instagram, and web chat. AI replies and human replies, all in one inbox. Nothing gets lost.

AI Handles the Routine

AI answers the easy stuff automatically. When it needs help, it escalates with full context so your team can jump in.

Your Team Steps In When Needed

Review AI responses, take over conversations, add notes for teammates. You stay in control.

Custom Implementation • Principal-Architected Deployments

Everything you need to automate support

Powerful features packaged in a simple, elegant interface.

Live Demo
Type a message...

"Where Intake Happens"

Automate intake across the channels your partners and customers actually use.

Intake Widget

Technical Web Intake

Embed on your project portals. Capture site reports and RFQs instantly.

Maintenance Portal
help.oxaide.com
Auto-Support 4.o

How can we help you?

AI can make mistakes. Please verify important information.

Self-Serve Operations Portal

Your own branded ops center. Tenants and vendors self-serve 24/7.

Protect Your Tender Success Rates

Every hour your RFQs sit in an inbox is an hour your competitor is moving closer to the contract. Fix your intake today.

"This page represents the Oxaide Intake module. For backend knowledge engine details, see Sovereign AI."

GDPR/PDPA Compliant
AES-256 encryption
High availability
Business-grade security