Analytics & Usage

Track performance, monitor usage, and optimize your AI support.

Conversations

Leads captured

Automation rate

Usage tracking

Conversation Analytics

Real-time dashboard

Metrics Tracked

Total conversations
Messages per conversation
Peak usage hours
Agent-specific performance

Time Ranges

Today
Last 7 days
Last 30 days
Custom date range

Lead Tracking

Conversion insights

Lead Metrics

Leads captured count
Conversion rates
Form submission tracking
Source attribution

Export Options

CSV export
Email notifications
Webhook delivery

Usage Monitoring

Plan limits and credits

Credit Tracking

Real-time credit consumption
Monthly usage breakdown
Limit notifications

Activity Metrics

Active conversations
Human escalations
Knowledge base usage

Message Credits by Plan

Starter

2,500

Growth

10,000

Scale

50,000

Google Analytics 4

Connect your GA4 property for advanced analytics and complete data ownership.

Events Tracked

Widget interactions
Conversation starts
Lead generation
Escalations

Setup

Get your GA4 Measurement ID
Add to agent settings
Events automatically tracked

Privacy Compliant

Respects user consent and GDPR requirements. No PII in event data.

Dashboard Views

Personal

Metrics for your personal agents and conversations.

Team

Aggregate analytics for all team members.

Per Agent

Detailed performance for each AI agent.

GDPR/PDPA Compliant

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AES-256 encryption

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High availability

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Business-grade security