Platform Features
Everything you need to automate 60% of customer support. All features included on every plan.
Core Capabilities
Auto-Learning AI
AI learns from your website, documents, and team conversations. Gets smarter every day without manual training.
- • Automatic website content extraction
- • Learn from team replies
- • Continuous improvement
Unified Team Inbox
All channels in one place. Web, WhatsApp, Instagram. AI handles routine, team handles complex.
- • Single view for all conversations
- • AI + human collaboration
- • Email notifications
Human Escalation
Automatic handoff when AI cannot help. Full context passed to your team for seamless takeover.
- • Smart escalation triggers
- • Complete conversation history
- • Email alerts to team
Knowledge Base RAG
Train on your website, PDFs, and documents. Intelligent retrieval for accurate, contextual answers.
- • Website scraping
- • PDF & document upload
- • Google Workspace import
Lead Collection
Convert visitors into leads with intelligent forms that adapt to each conversation naturally.
- • Dynamic form generation
- • Email notifications
- • CRM-ready exports
Multi-Channel
Deploy on Web Chat, Help Portal, WhatsApp, and Instagram from a single platform.
- • Website chat widget
- • Branded Help Portal
- • WhatsApp & Instagram
Additional Features
40+ Languages
Native multilingual support with cultural awareness
24/7 Availability
Always on, even weekends and holidays
Analytics
Track conversations, leads, and performance
Security
AES-256 encryption, GDPR compliant
Integrations
Zapier, webhooks, and API access
Instant Setup
Live in 20 minutes, no coding needed
Advanced Features
Generative UI Forms
AI generates contextual forms for lead collection, surveys, and data gathering based on conversation context.
Scheduled Website Scraping
Automatic content refresh (daily/weekly) to keep your AI up-to-date with website changes.
Team Collaboration
Role-based permissions, shared workspaces, and collaborative agent management.
Custom Branding
Match your brand colors, logo, and messaging across all customer touchpoints.