Looking for a Freshdesk alternative with smarter AI?
Oxaide offers auto-learning AI, native WhatsApp support, and transparent pricing.60% automation guaranteed or you do not pay.
Freshdesk Limitations
- ✗Freddy AI has limited learning capabilities
- ✗Best AI features locked to higher tiers
- ✗WhatsApp integration requires Freshchat add-on
- ✗Can become expensive as you add channels
- ✗AI requires manual training and maintenance
Why Oxaide Instead
- ✓Self-Improving AI: Automatically learns from every interaction without manual training
- ✓Unified Channels: WhatsApp, Instagram, and web chat in one platform from day one
- ✓No Add-Ons Needed: Full functionality included, no surprise costs
- ✓Faster Time-to-Value: 20-minute setup vs. weeks of configuration
Feature Comparison: Oxaide vs Freshdesk
| Feature | Freshdesk | Oxaide |
|---|---|---|
| Auto-Learning AI | Manual training | ✓ Automatic |
| WhatsApp Business API | Add-on/Limited | ✓ Included |
| Instagram DM Support | Varies | ✓ Included |
| Setup Time | Days-Weeks | 20 Minutes |
| Pricing Model | Per-seat/Complex | Flat rate |
| Automation Guarantee | None | 60%+ guaranteed |
| Languages Supported | Varies | 40+ languages |
Oxaide is Perfect for You If...
Easy Migration from Freshdesk
Our team handles the transition. Start with our 21-day pilot — we will set up Oxaide alongside Freshdeskso you can compare performance risk-free.
Frequently Asked Questions: Freshdesk vs Oxaide
Is Oxaide a good Freshdesk alternative?
Yes, Oxaide is an excellent Freshdesk alternative especially if you need auto-learning AI that improves automatically, native WhatsApp and Instagram support, and transparent flat-rate pricing starting from $149/mo. Unlike Freshdesk, Oxaide guarantees 60% automation or you do not pay.
How does Oxaide compare to Freshdesk pricing?
Freshdesk charges From $15/agent/month (basic), while Oxaide offers flat-rate pricing From $149/month flat. Oxaide includes WhatsApp, Instagram, and web chat in all plans with no per-seat or per-conversation fees.
Can I migrate from Freshdesk to Oxaide?
Yes, migration is straightforward. Start with our 21-day pilot program where we run Oxaide alongside your existing Freshdesk setup. This lets you compare performance risk-free. Our team handles the transition and training data migration.
What does Oxaide do better than Freshdesk?
Oxaide excels in: Self-Improving AI, Unified Channels, No Add-Ons Needed. Key advantages include auto-learning AI that improves from every conversation, native WhatsApp Business API integration, and a 60% automation guarantee.
Is there a free trial for Oxaide as Freshdesk alternative?
Oxaide offers a 14-day free trial for self-serve web chat, and a 21-day managed pilot program for WhatsApp integration. The pilot includes full setup, training, and a 60% automation guarantee or full refund.
Ready to Switch from Freshdesk?
Join businesses that switched to Oxaide for better AI, simpler pricing, and guaranteed results. 60%+ automation guaranteed or you do not pay.