SaaS Companies
Trials stall for 3 days waiting for integration answers. Then they cancel.
A prospect in Singapore starts a trial at 2am your time. They hit an API question. Your docs are outdated. They give up and try someone else.
60%+
Typical automation rate
21 days
Managed pilot timeline
$149/mo
Self-serve starting price
Who This Is For
10-50 person CS teamsProduct-led growth with trialsHigh integration and security questions
✗Sound Familiar?
•Trials stall 3-5 days waiting for integration answers
•Documentation outdated within 1-2 weeks of each release
•Customer success spends 40% of time on repetitive setup questions
•Security questionnaires take 2-3 days to complete
•APAC trials get no support during US hours
•High-intent signals ("pricing", "enterprise") buried in tickets
→How Oxaide Helps
✓AI answers integration, API, and security questions instantly
✓Auto-sync with changelog, Notion docs, and release notes
✓Lead forms capture company size, use case, and tech stack
✓Security compliance answers pre-loaded (SOC2, GDPR, ISO)
✓24/7 coverage across APAC, EMEA, and Americas
✓Expansion signals route to regional customer success with full context
✓Expected Outcomes
→Trial-to-paid conversion up 15-20%
→50-70% fewer repetitive CS tickets
→Documentation always matches latest release
→Security questionnaire responses in <24 hours (was 3 days)
→60% of support queries resolved without a ticket
→Customer success focuses on $50K+ expansion opportunities
Key Capabilities
Knowledge Base
Syncs with release notes automatically.
Agent Setup
Routes high-intent trials to CS.
Auto-Learning AI
Keeps answers current each sprint.
Built for b2b saas teams
Ready to see this in action?
21-day managed pilot. We configure everything for your b2b saas business. From $4,900 one-time.
Self-serve also available from $149/mo/mo