Industry Playbook • Interior Design
Design studios capture weekend leads with bilingual AI
Interior design firms deploy Oxaide to qualify English and Mandarin renovation enquiries 24/7, gathering property details and budgets so designers start Monday with ready-to-quote projects.
Overview
Design studios use Oxaide to handle weekend renovation enquiries in English and Mandarin, capturing project scope and budget before consultants return Monday morning.
Quick results
Automated bilingual consultation triage
Structured weekend lead briefs for designers
Managed handover to design consultants
What they needed
- •Renovation enquiries that came in Saturday-Sunday sat unanswered for 24-48 hours, causing leads to contact competitors
- •Designers manually switched between English and Mandarin responses, leading to inconsistent follow-up quality
- •High-intent projects arrived without basic details like property size, timeline, or budget range
How Oxaide helped
- •Bilingual AI trained on renovation packages, HDB/condo guidelines, and common design questions
- •Structured intake forms collect property type, size, renovation scope, timeline, and budget range
- •WhatsApp and web chat escalations send weekend briefs to on-call designers via email with language preference noted
Outcomes observed
- •Weekend leads now receive instant responses in their preferred language, reducing competitor shopping
- •Monday morning pipeline comes pre-qualified with property details and budget, cutting quotation time by 2-3 hours per project
- •Design teams maintain professional brand voice across both languages without hiring bilingual coordinators
Capabilities the team relies on
Auto-Learning AI
Keeps renovation packages and promotions updated without manual retraining.
Explore feature →Team Inbox
Routes qualified renovation projects to on-call designers with full conversation context.
Explore feature →Multilingual Support
Delivers consistent English and Mandarin experiences during evenings and weekends.
Explore feature →Deploy Oxaide in your business
Join teams in Interior Design & Renovation using Oxaide to automate support and capture more leads. Self-serve deployment or professionally managed implementation available.
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