Looking for a Zendesk alternative with modern AI?
Oxaide offers auto-learning AI, native WhatsApp support, and transparent pricing.60% automation guaranteed or you do not pay.
Zendesk Limitations
- ✗Legacy architecture with AI bolted on afterwards
- ✗Complex pricing with multiple add-ons
- ✗AI features require Zendesk Suite Enterprise ($150+/agent)
- ✗Long implementation timelines (weeks to months)
- ✗WhatsApp integration is a paid add-on
Why Oxaide Instead
- ✓AI-First Design: Built from the ground up for AI automation, not retrofitted
- ✓All-Inclusive: AI, WhatsApp, Instagram, and web chat included in every plan
- ✓Instant Deployment: Go live in 20 minutes, not weeks
- ✓Transparent Pricing: No hidden fees or per-agent costs
Feature Comparison: Oxaide vs Zendesk
| Feature | Zendesk | Oxaide |
|---|---|---|
| Auto-Learning AI | Manual training | ✓ Automatic |
| WhatsApp Business API | Add-on/Limited | ✓ Included |
| Instagram DM Support | Varies | ✓ Included |
| Setup Time | Days-Weeks | 20 Minutes |
| Pricing Model | Per-seat/Complex | Flat rate |
| Automation Guarantee | None | 60%+ guaranteed |
| Languages Supported | Varies | 40+ languages |
Oxaide is Perfect for You If...
Easy Migration from Zendesk
Our team handles the transition. Start with our 21-day pilot — we will set up Oxaide alongside Zendeskso you can compare performance risk-free.
Frequently Asked Questions: Zendesk vs Oxaide
Is Oxaide a good Zendesk alternative?
Yes, Oxaide is an excellent Zendesk alternative especially if you need auto-learning AI that improves automatically, native WhatsApp and Instagram support, and transparent flat-rate pricing starting from $149/mo. Unlike Zendesk, Oxaide guarantees 60% automation or you do not pay.
How does Oxaide compare to Zendesk pricing?
Zendesk charges From $55/agent/month (Suite Team), while Oxaide offers flat-rate pricing From $149/month flat. Oxaide includes WhatsApp, Instagram, and web chat in all plans with no per-seat or per-conversation fees.
Can I migrate from Zendesk to Oxaide?
Yes, migration is straightforward. Start with our 21-day pilot program where we run Oxaide alongside your existing Zendesk setup. This lets you compare performance risk-free. Our team handles the transition and training data migration.
What does Oxaide do better than Zendesk?
Oxaide excels in: AI-First Design, All-Inclusive, Instant Deployment. Key advantages include auto-learning AI that improves from every conversation, native WhatsApp Business API integration, and a 60% automation guarantee.
Is there a free trial for Oxaide as Zendesk alternative?
Oxaide offers a 14-day free trial for self-serve web chat, and a 21-day managed pilot program for WhatsApp integration. The pilot includes full setup, training, and a 60% automation guarantee or full refund.
Ready to Switch from Zendesk?
Join businesses that switched to Oxaide for better AI, simpler pricing, and guaranteed results. 60%+ automation guaranteed or you do not pay.