Oxaide

Never Lose Another Weekend Sale

Deploy AI help desk in 10 minutes. Answer customer questions instantly, recover abandoned carts, serve customers in 40+ languages. No technical knowledge required.

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Self-service platform • 10-minute setup • From $99/mo • Weekend revenue recovery

Your Problem: Revenue Leaking After Hours

40% of Traffic Outside Business Hours

Late-night shoppers abandon carts when questions go unanswered. Every hour of delay means lost sales.

Multilingual Customers Waiting

Serving customers in Chinese, Malay, or other languages requires expensive multilingual staff or risking poor customer experience.

Manual Support Does Not Scale

Hiring night shift support costs $3-5k/month per person. Outsourcing creates quality inconsistencies and long response times.

Oxaide: Your 24/7 E-commerce Support Team

Instant Responses (2 Seconds)

AI answers product questions, sizing queries, shipping policies, and return procedures immediately. No customer waits for hours.

  • Product specifications and availability
  • Order status and tracking updates
  • Returns, exchanges, and refund policies

40+ Languages Supported

Serve customers in English, Chinese, Malay, Indonesian, Thai, and 35+ more languages without hiring multilingual staff.

  • Automatic language detection
  • Natural regional phrasing (not robotic translations)
  • Perfect for Southeast Asia expansion

5-Minute Installation

Paste one code snippet like Google Analytics. No complex integrations, no Shopify app approvals, no developer required.

  • Works on Shopify, WooCommerce, custom stores
  • Auto-learns from your product pages and FAQs
  • Live in minutes, not weeks

Auto-Learning AI

AI automatically updates when you add new products, change policies, or run promotions. No manual retraining required.

  • Syncs with product catalog changes
  • Learns from real customer conversations
  • Escalates complex issues to human staff

Self-Service AI Platform vs Manual Support

Manual Support
$60K-96K/year
  • Night shift staff salary + benefits
  • Limited to 1-2 languages per person
  • Sick days, vacations, turnover
  • Training time for every new hire
  • Response time: 5-60 minutes
Oxaide Self-Service
$99-599/mo
  • Unlimited conversations 24/7/365
  • 40+ languages included
  • No downtime, always available
  • Auto-learns from your store
  • Response time: 2 seconds

$50K-200K annual value from recovered cart abandonment + 85% support cost savings

See How E-commerce Stores Use Oxaide

Real results from online retailers using Oxaide to capture more sales

Ecommerce & Online Retail Collective - Ecommerce & Online Retail

Ecommerce & Online Retail

Ecommerce & Online Retail Collective

Lifestyle and home goods brands deploy Oxaide across web chat (primary), WhatsApp order updates, and Instagram for social commerce—resolving repetitive enquiries and converting weekend browsers into customers.

  • 40+ language coverage with regional nuance
  • Preorder updates push through automatically
  • Fulfilment risks escalated before refunds appear

How to Deploy Oxaide for E-commerce

1

Sign Up & Install

Create account and install web chat widget with one-click code snippet. Takes 2 minutes.

2

AI Learns Your Store

Platform automatically scrapes products, FAQs, and store policies. Configures cart recovery flows and multilingual support.

3

Go Live & Optimize

Start capturing leads immediately. AI improves automatically from real customer conversations.

Self-service deployment in 10 minutes. From $99/mo. No credit card for 14-day trial.

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Need complex integrations? Expert help available

Common Questions from E-commerce Teams

Do I need a Shopify app or special integration?

No. Oxaide works as a simple widget (like Intercom or Zendesk chat). Paste one code snippet in your theme footer. Works on Shopify, WooCommerce, BigCommerce, or any custom store.

How does AI know my product details and policies?

Oxaide automatically crawls your website (product pages, FAQs, policy pages) during setup. You can also manually add information via dashboard. AI learns from real customer conversations over time.

What happens if AI cannot answer a question?

AI escalates complex questions to your email or team inbox. You can respond directly, and AI learns from your answer for future similar questions. Escalation rate typically drops from 30% to under 10% within 2-3 weeks.

Can I customize the chat appearance to match my brand?

Yes. Customize colors, greeting message, logo, and position. Pro plan and above includes branding removal. Business plan includes full white-label with custom branding. Free/Basic plans show "Powered by Oxaide" badge.

What is your pricing for e-commerce stores?

Self-service platform starts at $99/mo for 1,000 conversations, scaling to $599/mo for 15,000 conversations. All plans include web chat, cart recovery automation, multilingual support (40+ languages), and team inbox. 14-day free trial, no credit card required. For complex custom integrations or high-volume needs, expert implementation services available.

Start Recovering Lost Sales Today

Deploy AI help desk in 10 minutes. Self-service platform for e-commerce stores. Recover $50K-200K from abandoned carts with 24/7 multilingual support. From $99/mo.

Start Free Trial

Self-service platform • 14-day free trial • No credit card required • From $99/mo

    E-commerce AI Help Desk - Self-Service Platform for Online Stores