🛒E-commerce Customer Service
Customer Service Software for E-commerce
Handle peak season volume without hiring. AI answers order questions, processes returns, and boosts conversions.
60%+ automation guarantee — it works or you do not pay
85%
Order inquiry resolution
35%
Cart abandonment reduction
2x faster
Returns processing
E-commerce Support Challenges
- ✗Support overwhelmed during sales seasons
- ✗Cart abandonment from unanswered questions
- ✗Returns processing takes too long
- ✗24/7 support expectations impossible to staff
How Oxaide Solves This
- ✓Instant order status and tracking
- ✓Automated return processing
- ✓Pre-sale support reduces abandonment
- ✓Scales infinitely during peaks
What You Can Automate for E-commerce
Order tracking
Return/refund requests
Product availability
Shipping questions
Size/fit help
Promo code issues
Simple, Transparent Pricing
No per-seat fees. No hidden costs. Start self-serve or get hands-on setup with our pilot program.
Self-Serve
$149/mo
20-min setup, 14-day trial
POPULAR
Growth
$349/mo
5 agents, team inbox
21-Day Pilot
$4,900 one-time
Managed setup, 60% guarantee
Ready to Transform E-commerce Support?
Join thousands of businesses using AI-powered customer service. 60%+ automation guaranteed or you do not pay.
GDPR/PDPA Compliant
•AES-256 encryption
•99.9% uptime SLA
•Business-grade security