We are excited to announce a transformative milestone: AI Desk has evolved into Oxaide. This rebrand represents our commitment to building the only AI customer support agent that continuously learns from your real business—delivering 24/7, multilingual, conversion-focused support without endless retraining.
Why Oxaide?
Since launching as AI Desk, we have helped thousands of global businesses automate customer support with intelligent AI agents. But we have always been building toward something bigger: a platform that does not just respond to customers—it learns from every interaction, gets smarter from real escalations, and drives conversions while you sleep.
The name Oxaide reflects this evolution:
- Auto-Learning Intelligence: Gets smarter from real customer interactions without manual retraining
- Global Ambitions: Built for businesses that move fast across 40+ languages and cultures
- Conversion-Driven: Focus on leads, demos, and weekend sales—not just chat
- Professional Evolution: A distinctive brand that reflects our enterprise-grade capabilities
The Oxaide Advantage: What Makes Us Different
1. Continuous Learning from Your Business
Unlike traditional AI chatbots that require constant manual updates, Oxaide automatically learns from:
- Real customer interactions and conversation patterns
- Human agent escalations and resolutions
- Business outcome data (leads captured, sales closed)
- Customer feedback and satisfaction scores
Result: Your AI gets smarter every day without endless retraining cycles.
2. Self-Serve Deployment + Professional Services
- 10-minute self-serve setup for businesses that want to move fast
- White-glove managed services available for complex enterprise needs
- Flexible approach: Start simple, scale with expert support when needed
3. Global Multilingual Intelligence
- Native support for 40+ languages with cultural awareness
- Automatic language detection and switching
- Region-specific compliance (GDPR, PDPA, CCPA)
4. Conversion-Focused AI
Beyond answering questions, Oxaide actively drives business outcomes:
- 40% improvement in lead capture rates
- Weekend sales automation without night shifts
- Demo scheduling and qualification built-in
- Proactive engagement for high-intent visitors
What This Means for You
For Current AI Desk Users
- Zero disruption: Your accounts, data, and configurations work seamlessly
- Automatic migration: URLs and integrations transition smoothly to oxaide.com
- Enhanced capabilities: Access to new auto-learning features and improvements
- Same great support: Our team remains committed to your success
- Backwards compatibility: All existing integrations continue working
For New Users
- Clearer positioning: Understand exactly what makes us unique in the market
- Proven track record: Join 1,000+ businesses already using our platform
- Enterprise credibility: Professional brand reflecting our technical excellence
- Future-ready platform: Partner with a company built for long-term innovation
Technical Excellence Remains Our Foundation
Our commitment to best-in-class technology continues:
Platform Capabilities
- 99.9% uptime guarantee with enterprise SLA
- Sub-200ms response times globally via edge deployment
- SOC 2 Type II compliant with enterprise security
- Cloudflare Workers architecture for maximum performance
- Open APIs for unlimited customization
AI Technology
- Azure OpenAI integration via Cloudflare AI Gateway
- RAG (Retrieval-Augmented Generation) for accurate responses
- Automatic knowledge base updates from support interactions
- Intelligent escalation with full context transfer
- Sentiment analysis and emotional intelligence
Our Roadmap: What is Coming Next
We are not slowing down. Here is what is on the horizon:
Q4 2025
- Voice AI support: Phone integration for omnichannel experiences
- Advanced analytics: Deeper insights into AI learning patterns
- Workflow automation: Connect Oxaide to your entire business process
- Mobile apps: Full-featured iOS and Android applications
2026 and Beyond
- Predictive support: AI that prevents issues before they occur
- Multi-modal AI: Handle images, videos, and documents seamlessly
- Agentic AI capabilities: Autonomous problem-solving and task execution
- Vertical specialization: Industry-specific AI models for healthcare, finance, legal, etc.
Transparent Pricing, Transparent Value
Our business-friendly pricing remains unchanged:
- Starter: $49/month for growing businesses
- Professional: $149/month for scaling operations
- Enterprise: $299/month for high-volume teams
- Custom: Tailored solutions with managed services available
No per-agent pricing. No hidden fees. No enterprise complexity.
Why Now? Why Oxaide?
The AI customer support landscape has evolved dramatically. Businesses no longer want chatbots that require constant babysitting. They want:
- Intelligence that improves automatically from real-world usage
- Global multilingual capabilities built-in, not bolted-on
- Self-serve simplicity with professional help when needed
- Conversion focus beyond just answering questions
- Transparent pricing that scales economically
Oxaide delivers on all five. This rebrand reflects our commitment to being the platform that truly understands what modern businesses need.
Our Promise to You
As we transition from AI Desk to Oxaide, our core commitments remain unchanged:
✅ Technical excellence: Best-in-class AI technology and platform performance
✅ Customer obsession: Your success drives our product roadmap
✅ Continuous innovation: Weekly improvements, quarterly major features
✅ Transparent operations: Clear pricing, honest capabilities, open communication
✅ Global accessibility: Self-serve for all, managed services for enterprises
Join the Evolution
Whether you are discovering us for the first time or have been with us since the beginning, we are excited to show you what Oxaide can do for your customer support operations.
Get Started Today
- Explore Oxaide: Visit oxaide.com to learn more
- Start free trial: 14-day full-featured trial, no credit card required
- Book a demo: Schedule a personalized walkthrough
- Talk to sales: Discuss enterprise needs
Migration Support
If you are an existing AI Desk user with questions about the transition:
- Email: support@oxaide.com (monitored 24/7)
- Documentation: Migration guide and FAQs
- Live chat: Speak with our team directly via the platform
Thank You
This transformation is possible because of our incredible community of users, partners, and team members around the world. Your feedback, trust, and success stories have shaped Oxaide into what it is today.
We are just getting started. The future of AI customer support is not about replacing humans—it is about building AI that continuously learns from both your customers and your team, delivering better outcomes every single day.
Welcome to Oxaide. Let's build the future of customer support together.
Questions about Oxaide or need help with migration? Contact our team at support@oxaide.com. We are here for you 24/7.
P.S. Want to see the auto-learning in action? Book a personalized demo to watch how Oxaide gets smarter from real customer interactions in your business.