💬Communication Integration
Slack + Oxaide AI Chatbot
Get notified in Slack when AI escalates to human. Reply to customers directly from Slack.
💬
Ox
Seamless Slack + Oxaide connection
Slack Integration Features
Escalation Alerts
Instant Slack notification when AI needs help
Reply from Slack
Respond to customers without leaving Slack
Team Assignment
Route conversations to specific Slack channels
Conversation Summaries
AI summarizes chat context in Slack
What You Can Do
Common use cases for the Slack + Oxaide integration
Escalation alerts
Team handoff
Daily summaries
Lead notifications
Support tickets
VIP alerts
How to Set Up
Connect Slack to Oxaide in 4 simple steps
1
Install Oxaide app in Slack workspace
2
Choose notification channels
3
Configure escalation rules
4
Start receiving alerts
Ready to Connect Slack?
Start your 21-day pilot and experience the power of Slack + Oxaide AI integration.
GDPR/PDPA Compliant
•AES-256 encryption
•99.9% uptime SLA
•Business-grade security